We Give Families Peace of Mind
We handle the details so your time with family (or to yourself) can be about what matters, not what's next on the list.
We Work With Your Whole Team
We coordinate with family, trustees, guardians, and care facilities seamlessly.
Fully Customized
Plans
No cookie-cutter packages. Every plan is built around your unique needs.
We Give Families Peace of Mind
We handle the details so your time with family (or to yourself) can be about what matters, not what's next on the list.
Read our testimonials and you'll notice a theme: our clients don't just feel helped — they feel valued. We show up with warmth, patience, and a genuine love for the people we serve.
A Team That Genuinely Cares
Why Choose 5 Star Conceierge
Building a team that treats your family like our own
Lori Lock spent 30+ years in the medical field, first as a medical assistant working directly with patients, then leading a home care equipment company's respiratory and cardiac programs. Along the way, she kept noticing the same gaps between the services available to seniors and what families actually needed, and she couldn't shake the feeling that there was more she could do. In 2019, she left it behind to build 5 Star Concierge, because for Lori, caring for her clients isn't just work. It's an honor and a privilege, one she carries into every family she works with.
A wife, mom, nana, Girl Scout leader, and Boy Scout leader, Lori is rooted in the community. She is a member of the Springfield and Eugene Chambers of Commerce, and she believes that exceptional care is the foundation of a better life.
