(541) 816-1730
5 STAR CONCIERGE
Lifestyle and Household Management Solutions for Seniors and Their Families
We are there to help your loved ones when you can't be.​
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As personal assistants, we offer: bill paying, shopping, companionship/note taking at doctor's appointments, house sitting, take your pet to the vet, holiday prep, companionship, light housekeeping, organizing, downsizing, estate clean-up, moving, packing, and so much more. We customize plans to meet the needs of our clients and their families.
5 Star Concierge provides service to Eugene, Springfield and the greater Willamette Valley here in Oregon, and we are newly expanded in Bend, Redmond and Sisters in Central Oregon. Superior quality and exceptional customer service are guaranteed when you work with us. Contact us for more information and a free consultation.
5 STAR CONCIERGE
Helping hands for seniors, business owners, and busy families
5 Star Concierge is a first-rate concierge service that provides a full range of personalized, non-medical assistance to older adults and busy families in the Eugene/Springfield/Greater Williamette Valley, as well as Bend/Redmond/Sisters in Central Oregon. Our services are completely customizable and vary from client to client. We only require a two-hour minimum. We work with directly with clients, or their families, trustees, guardians, or their care facility to be sure we can meet all of our clients’ non-medical needs.
Our professional services
You can count on 5 Star Concierge not only to meet, but to exceed your expectations. See below to learn more about the types of services we can provide. Let us know if you’d like to learn more about creating a customized plan for your personal care or that of your loved one, and receive a free consultation.
Call (541) 816-1730.
Exceptional customized care
We're very experienced with the senior population and take great pride in assessing the unique needs of each client to provide the very best experience. We only require a two-hour minimum for our services, and will customize a plan based on your personal needs.
✔ Bill Pay
✔ Deliveries
✔ Pick up & Drop Off
✔ Grocery Shopping/Meal Prep
✔ Problem Solving
✔ Arrange for Maintenance or Repair Services
✔ Companionship
✔ Medical/Dental Appointments
✔ Travel Arrangements
✔ Downsizing, Packing, Moving
✔ Household Management
✔ Housekeeping
✔ House Sitting
✔ Errands
✔ Day trips & Activities
✔ Exercise
✔ Dining Out
✔ Pet Sitting
✔ And Much More
The time you spend with your loved one should be about nothing more than the joy of being with family.
Let 5 Star Concierge be your support and let us help you check some things off your to do list today.
5 Star Concierge is committed to getting the job done. You can count on us to be professional, timely, efficient and make sure you’re satisfied every step of the way. Give us a call to schedule a free consultation to see how we can assist you and save you time.
Call (541) 816-1730.
A message from Lori Lock, Owner and CEO
I’ve been working with seniors for most of my life; helping them brings me a great deal of joy and satisfaction. I've had the opportunity to work with some fantastic people who have helped influence and shape the future of my life. One was an internist who still made house calls. He was an amazing teacher and helped to begin filling my toolbox for future endeavors.
Later I learned to build great teams in a very competitive home care equipment market, leading our teams to victory and placing in the top 5-10% of the company for about 15 years.
Life happens to all of us and I took some time off to work through a family situation. When I went back to work, I wanted to try something new so I became a licensed insurance agent. I loved what I learned and the clients but that work did not fill my tank.
I've seen gaps in care available for our seniors for years. They often don't want to ask their family and friends for help. After the encouragement of a dear friend and blessings from my husband, I decided to take a leap of faith in 2019 and open my own business. I did this part-time around my day job until March of 2020. I then left my day job and went full time with 5 Star Concierge, LLC.
I love what I do and the people I serve. I’m a wife, a mom and a nana. My family is the center of my universe. I’ve been a Girl Scout leader, a Boy Scout leader, helped in classrooms and was a principal player on a team that got local bond levies passed to improve our schools.
TESTIMONIALS
Hear from Satisfied Clients
At 5 Star Concierge it is our mission to give our clients the best care we can provide by working with them or their loved ones to access their needs and create personalized services that specifically meets their non-medical needs. But don't take our word for it. Here's what our clients have to say.
Last year my wife and I decided to move closer to her family. Unfortunately not long after we moved, my wife passed away. I put everything I owned into storage and went to live with my brother and his wife in Colorado to receive medical treatment and to heal. In time I decided to move back to the home my wife and I had purchased in Oregon. My daughter arranged for the 5 Star Concierge team to unload and unpack boxes, move in and arrange my furnishings and decor for my return. 5 Star Concierge did an excellent job turning my empty house into a warm and inviting home ready for me to return with just a turn of the key. I am grateful for the care they took including setting up my kitchen and stocking my refrigerator and pantry with staples. 5 Star Concierge can be an excellent resource for seniors that need help.
- Col. B. M. Landson
We deeply appreciate everything your team has done for us.
- L. Taylor-Young
Thanks for all you have done. I really appreciate your caring and kindness, the giving of yourself and time. Thank you for always listening when I need your ear. I don't know how I would make it without your help!
- Pam
You've made my life so much easier and for that I am very grateful!
- Jane
To say "Thank you" seems so very little after all you've done for me. Can't thank you enough.
- P. Fields
Thanks! Thanks! Thanks! You are appreciated.
- L & D
Let me tell you how much I appreciate your team. Mom is just bubbling about the care, efficiency, and delight that you have brought into her life. You have gone above and beyond what I could have expected. I have heartfelt gratitude to you all.
- S. Rickabaugh
